YOUR WORLD / OUR TRAINING
STUDENT SERVICES
Our Student handbook provides introductory information for new students, general information about training, fees, courses and policy information.
We sincerely hope you will gain great benefit from the course in which you have enrolled. The student handbook has been put together to ensure participants have access to all the information they will need. Please feel free to call our office manager, if you have any queries regarding your course or information provided to you.
We wish you a rewarding experience in your pursuit of lifelong learning through education & training. Our staff are readily available to support your continuing education and assist you to plan and develop skills and knowledge to support your future endeavours.
Should you have any feedback to provide us, it can be done through our feedback forms, trainers, coordinator or any of the management team.
For information about fees, charges and refunds including course withdrawal or cancellation, view our Fees, Charges and Refunds information.
For information about Privacy Policy and procedure, view our Privacy Policy and procedure information.
Welcome to the Recognition of Prior Learning (RPL) Kit. You can use this kit if you think you have the appropriate competence (skills, knowledge and attitudes) contained within our courses. Having competence means “the ability to apply your knowledge and skills to perform your job or workplace tasks effectively.”
RPL is a method that allows you to be assessed for the course or part of the course, without having to attend training.
Use our FREE pre-course assessments to check your reading, math and digital literacy abilities. You can use these to self-check if you need any assistance or support before your course.
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We are committed to providing our customers with exceptional service whilst offering the best training environment in which they can excel. If you have any questions regarding our courses or would like to speak to one of our experienced team members, please fill in the form and we will be in touch.